Prudential Insurance Legal Department

Prudential Insurance Legal Department

You can call one of the following numbers Monday to Friday, 8:00 a.m. to 8:00 p.m. ET: Individual life insurance products: 800-778-2255 (term, total and variable life insurance) Intermediate and weekly premium policies: 800-575-7780 (intermediate and weekly premium policy numbers usually start with the letter M or contain nine digits). Account statements and contract documents are available online at To view your documents: Click here to access press releases, community resources, pricing, technology and job openings at Prudential Financial. Opens in a new window. The life insurance subsidiary* of Prudential Financial* is one of the leading providers of group insurance in the United States. Our resources, financial strength and stability enable us to meet our long-term commitments to employers and employees. Prudential sold its healthcare group to Aetna US Healthcare in 1999.

This allows us to focus on our main lines of insurance, which are group life and disability insurance. Account statements, transaction confirmations and other account-related documents can be viewed online at Log in to your account and click on the “Documents” tab. You can filter documents to make it easier to find the documents you want. For our insurance and investment clients, account access allows you to: Converting your group insurance policy to an individual life insurance policy can be a good financial option for your family. Here you will find all the information you need. Employees must be full-time active employees working a minimum number of hours per week. The minimum number of hours can vary from 20 to 40, with 35 hours being the most common. Some employers require a waiting period of 30, 60 or 90 days after the date of hire. Employees must comply with Prudential`s requirements on the day insurance would otherwise begin. For active employees, you may need to update your address with your HR/payroll department. Kappler is a board member of the Pro Bono Partnership (treasurer) and the National Health Law Program (chair) and co-chair of the Georgetown Law Corporate Counsel Institute.

She is a member of the Board of Visitors of Dartmouth College Rockefeller Center for Public Policy. Kappler has served on the boards of the Washington Lawyers Committee for Civil Rights and Urban Affairs, the Appleseed Foundation, and Global Rights, and was a long-time board member of the Lowell School in Washington, D.C., where she served as chair. She has received several awards, including the 2018 Executive Women of New Jersey Policymakers Honoree and was recognized on the NJBIZ 2022 Law Power 50 list. She frequently lectures on topics such as legal and compliance best practices and diversity. “Cookies” are small text files that a website transfers to a website visitor`s hard drive or browser in order to obtain additional functions or track website usage. We do not use cookies to collect personal information such as a person`s name or email address. We use cookies to identify returning visitors to our website, to determine the path visitors take on our website, and to identify visitors who have come to as a result of a banner ad on a third-party website. All information collected through the use of cookies is compiled on an aggregated and anonymous basis. To learn more about our privacy policy and your security, see our Confidentiality, Business Integrity and Terms and Conditions documents.

You can submit your individual life insurance application online and at your leisure at Opens in New Window. or contact your financial advisor. Frequently used forms can be found online at To access an alphabetical list of forms: You may be able to make premium and loan payments for your life insurance policies online. First, if you don`t have access to the account, sign in to the Access form. Select “Make Payment” to see if your life insurance is eligible for online payments. In addition to premium and loan payments, you may be able to sign up or manage recurring payments using payments through our electronic money transfer service. You can request transactions in your variable annuity online at

Log in to your account, then: To access your account, use browser software that supports a security technology called Secure Sockets Layer (SSL). The following browsers and version numbers are compatible with the website: A printed copy of the tax form available in your online account is the same legal document we will mail to you. You can view your policy values online by logging into our online account access service. If you have not yet registered to access Prudential`s online account, you can do so via the login box in the top right corner of the homepage. Select the “Insurance, mutual funds and annuities” category from the drop-down menu. On the login screen, in the First User field, click the Register link to start your online registration. If you need help registering, please call 1-800-PRU-HELP (778-4357). The “Initial Login” link at the top of the registration page displays the products supported by Product Owners. Once you have your user name and password and have logged in to the Account Access Service, you can view your policy values. Please note that detailed policy information may not be available for all of your policies. Your other way to get font values is to call Prudential`s automated IVR response system. The following information on the value of the policy is available through this online system: As Executive Vice President and General Counsel at Prudential Financial, Ann Kappler is responsible for law, compliance, business ethics and external affairs and a member of the executive team.

She was appointed in September 2020 after serving as the firm`s Assistant General Counsel and Head of External Affairs for six years. In this role, Kappler oversaw Prudential`s corporate functions, including mergers and acquisitions, litigation, regulatory law and corporate investigations. She also led the company`s public advocacy and led all activities in federal, state and international government affairs. LexisNexis® and Bloomberg Law are external online distributors of ALM`s extensive collection of current and archived versions of legal news publications. LexisNexis® and Bloomberg Law clients may access and use ALM content, including content from the National Law Journal, The American Lawyer, Legaltech News, New York Law Journal and Corporate Counsel, as well as other sources of legal information. You may be able to retrieve your life insurance policies online, register first. If you do not have access to the account, register in the Access form. If the notification you received included a voucher to submit money, simply submit that amount for us to receive before the due date. You can simply register to make an online payment or send your payment and voucher to the address provided. When the notice due date has passed, we recommend that you log in to make an online payment or call the Prudential Customer Service Centre Monday to Friday, 8:00 a.m. to 8:00 p.m.

ET at 1-800-778-2255. If you need to contact your Prudential representative or Prudential`s Customer Service Center due to the extension of the deadline, please do so. You can log in to your account at and update your personal details in the “Profile” section. If you have a Pruco COMMAND or Investor account, select Pruco COMMAND or Investor from the drop-down menu in the top right corner of any page. If you currently have access to Prudential Online ( for your other Prudential businesses, annuities or mutual funds, click “Registration Account” on the right side of the page to access the login page. Use your existing Prudential Online username and password to log in. Once you are in Prudential Online, click on the “Account Login” link in the brokerage section and you will be redirected to the myStreetscape website – no additional username or password required. To log in to Prudential Online, visit

On the login screen, select “Register Now” on the right side of the screen. Note: It may take up to 24 hours for myStreetscape to display after registering for Prudential Online. If you have any questions regarding your COMMAND account, please contact the COMMAND 1 Service Center (800) 235-7637. Customer service representatives are available Monday to Thursday from 8:30 a.m. to 7 p.m. and Fridays from 8:30 a.m. to 5:30 p.m. All times are from the East. Since joining the firm in 1988, Timothy Harris has worked in several leading legal titles. Under the Tax Act, certain distributions from life insurance policies result in taxable income for the policyholder. If a distribution is taxable, the amount on which the policyholder is taxed is limited to the “profit” of the policy, which is generally equal to the cash value of the policy minus premiums paid. The most common types of distributions and transactions that can result in taxable income for the policyholder are: partial withdrawals, police returns and forfeiture, and certain dividends.